This section outlines specific legal requirements that are not covered in our Privacy Policy, Return Policy, or Terms of Service. These statements, notices, and disclosures complement those legal documents.
UnderGround420 (“us,” “we,” or “our”) operates the website www.underground420.com (the “Product” or “Products”).
Product Certification Indemnity
UnderGround420 LLC
Due to the nature of our products and compliance regulations, all sales are final. However, we stand by the quality of our products and will review any issues on a case-by-case basis.
We do not accept returns or exchanges unless the item is damaged, defective, or incorrect due to our error.
If your order arrives damaged or you receive the wrong item, you must contact us within 7 days of delivery at underground420club@gmail.com with the following:
Once verified, we may offer a replacement or store credit at our discretion.
All return claims must be verified. We reserve the right to deny return requests that do not meet our criteria.
We cannot accept returns of any opened, used, or tampered items, even if verified.
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